Refund policy
RETURNS
We accept web returns for a refund within 30 days. Items must be returned in their original condition. Unworn, unwashed, with all original tags attached.
Additional non-returnable items:
Items received not in their original condition, worn or altered
Sale or clearance items
Gift cards
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Contact us at
moodboutique@yahoo.com with any questions or concerns.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at moodboutique@yahoo.com and send your item to: MOOD BOUTIQUE 208 N. HIGGINS AVE, MISSOULA MT 59802
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
We recommend returning your items via a reputable carrier with insurance to cover the cost of the items.